FREQUENTLY ASKED QUESTIONS

Please select a topic below to learn more.
If you have any additional questions, please contact us: 979-595-1072

our store in bryan, texas

What is the physical address of the shop?

4301A S. Texas Ave., Bryan, Texas 77802

What are the Store Hours?

Come visit Lone Star Quiltworks in Bryan/College Station, Texas! Our store hours are Tuesday to Friday, 10:00AM – 6:00 PM; Saturday, 10AM – 4:00PM. We are closed on Sundays, Mondays, all major holidays and a few other times throughout the year to give our lovely Lone Star Quiltworks ladies some well-deserved time off to spend with family. Please check the website calendar on our homepage for up to date store closures.

If you have any questions please contact us at 979-595-1072 or you can email us at lsqwinfo@gmail.com.

Sales Tax?

8.25% is included for Texas residents only.

Payment Methods?

We accept VISA, Mastercard, Discover, American Express and PayPal. Orders can be placed online or by phone.

WEBSITE

I have a problem with the website, who can I tell?

Call Lone Star Quiltworks , 979-595-1072. We want to know if you have a problem, suggestion, critique, idea, etc. Email us (lsqwinfo@gmail.com) and put “Attn.: Webmaster” in the subject line. We couldn’t make this site great without all of you!

Gift Cards?

Gift cards are the perfect gift for the quilter in your life! At Lone Star Quiltworks we offer two types of gift cards, an eGift Card and a Physical Gift Card.

An eGift Card is delivered by email and can ONLY be redeemed online. There are no added fees, no expiration dates, and it is FREE to ship, because eGift Cards are delivered by email! Choose card values in increments of $10. Please note: eGift Cards purchased online are “virtual gift cards” meaning they will be delivered to your email address and can ONLY be redeemed online.

The other type of gift card we offer is a Physical Gift Card that can be used in our shop in Bryan, Texas. You can order these by phone (979-595-1072), online, or send us a message for us to contact you at an appropriate time. Choose any amount in $10 increments. Once the physical gift card is ordered and paid for, we will mail it via first class mail for free! There are no added fees and the card has no expiration date. Please note: These cards are for in-store purchases only. Not for online purchases. Please purchase an eGift Card for online purchases.

How do I order fabric yardage?

Running yardage is figured in quarter yard increments with a minimum purchase of ½ yard on regularly priced fabric. Sale fabric requires a minimum purchase of two-yards. For example: To order 1 1/2 yards, enter 1.5 in the Quantity box. For 2 yards enter quantity 2, 2-1/2 yards enter quantity 2.5, etc.

How do I check the status of my order online?

If you are a registered website customer, your purchase history can be found as soon as you log into your online account and it will tell you the status of your order.

How do I get e-mail promotions?

We regularly send out e-mails announcing upcoming events or advertising special sales. Please log in to our website and click on “Sign up for our newsletter and receive 20% off your first order”.

What if I forget my password?

Click on “Forget Your Password? Click Here” in the box entitled “Existing Customer Login.” Fill in the e-mail address that you use for your log in and click the box for “Send password to above e-mail”. You will receive a link to reset your password.

How can I change my e-mail address or my password?

You may change your e-mail address or password right from the website at any time. Simply log in and go under “My Account.” At your Login Information, click on “edit.” From there you may change your e-mail address, your password, phone number, shipping address, etc.

Where do I enter my discount code?

From time to time, we offer special promotion codes on either select products or on your entire order. These discount codes are entered at the bottom of the Order Summary box.

When is my credit card charged?

Your credit card will not be charged until your order is sent.

Why did I not receive an emailed confirmation of my order?

Within ten minutes from the time you submit your order you should receive an emailed order confirmation. These e-mails are sent directly from our bulk e-mail server and may be filtered automatically as spam or junk mail, depending on your e-mail settings. To avoid this happening, please add lsqwpayments@gmail.com to your address book. Please check your account to be sure that you've entered your email address correctly. If you did not receive your e-mail confirmation and would like us to resend it for you, please contact us at 979-595-1072 or e-mail lsqwinfo@gmail.com.

I don’t have my order yet? What can I do?

Feel free to send us an email (lsqwinfo@gmail.com) or give us a call (979-595-1072), we are here to help. A few things to keep in mind. If an order has shipped there isn’t much we can do. Follow along with the tracking information. What you see is what we see. Normally, packages are shipped within 24 – 48 hours.

PRODUCTS

What is a fat quarter?

A fat quarter is a quarter yard cut that measures approximately 18" x 22" rather than the standard 9" x 44" quarter yard.

How wide is your fabric?

All fabric sold by the yard is 44" wide, unless stated otherwise in the description.

What is a panel?

A fabric panel is a single piece of fabric, which is sold individually, and not by the yard. Panel sizes vary, please check the description on the product for the actual size. They feature a large single motif or multiple motifs, such as soft books. Many panels can be turned into quilts simply by adding backing and batting. A panel can also be used as the center of a larger quilt, or can be cut apart for bags and any number of projects.

Why did I receive a fabric in a kit that is different from the one pictured in the on the website?

Our goal is always to send you the fabrics that we've pictured, but, on occasion, the fabrics shown become discontinued or are sold out. When that happens, we try very hard to find close substitutes that we feel you’ll be happy with and will work well in your kit.

What is a good project for a beginner?

We recommend starting with a small quilt that features simple applique or piecing techniques. A wall hanging that has pieced blocks, fusible applique or a preprinted panel is a great project to begin with.

How much fabric do I need to make a quilt?

The amount of fabric you will need will vary depending on what size your quilt will be and how intricate the piecing. It is best to use a pattern that tells you exactly how much of each fabric is required. As a very general guideline here is the approximate yardage needed for standard sized quilts: 

  • A crib size 45" x 60" requires approximately 3 yds for a pieced top, 1-1/2 yds for backing, and 1/2 yd for binding. 
  • A twin size 72" x 90" requires approximately 9 yds for a pieced top, 5-1/2 yds for backing, and 3/4 yds for binding. 
  • A double size 81" x 96" requires approximately 10 yds for a pieced top, 6 yds for backing, and 1 yd for binding 
  • A queen size 90" x 108" requires approximately 12 yds for a pieced top, 9 yds for backing, and 1 yd for binding. 
  • A king size 120" x 120" requires approximately 15 yds for a pieced top, 10 yds for backing, and 1-1/4 yds for binding. 

However, we can't stress enough that these are only general guidelines for helping you determine fabric purchasing, we cannot guarantee that these yardage amounts will be accurate for the quilt that you plan to make.

What if I've chosen to make a quilt for a baby, and that quilt calls for snaps, buttons, or other such embellishments?

Buttons and snaps are a potential choking hazard for infants and toddlers, so we suggest you substitute either embroidery or applique for the embellishments, or just leave them off the quilt.

What is the minimum yardage for ordering fabric?

When ordering individual fabrics, the minimum cut is a half yard of regularly priced fabric and two-yards for sale fabric.

What does “fabric repeat” mean?

Just like on a roll of wallpaper, designs are repeated over and over again along the length of a bolt of fabric. The length of the repeat is determined by the size of the screens that the mills use to print the fabric. Standard repeats for quilt fabrics are 12", 24" and 36" (for large panels). As an example, the exact same rose on a floral print would appear every 12" or every 24", depending on the repeat.

How To Launder New Fabrics

Prewashing fabric is an individual decision. You may wish to prewash or rinse fabrics to avoid uneven shrinkage and to prevent the colors from running when the quilt is first laundered.

Yardage: Individually machine wash each color of fabric in warm water, rinsing until the water runs clear. Do not wash more than five or six yards at a time, and be sure to unfold the fabric before washing so there’s no rubbing along the fold line. To prevent unnecessary wrinkling, do not put more than five yards of fabric in the dryer at one time. Tumble dry on a low setting until almost dry, then check the fabric for wrinkling. If it is wrinkled, remove from dryer and iron dry. Continue tumbling unwrinkled fabric until dry.

For fabrics with metallic highlights, machine wash as above using a gentle cycle and warm water. Tumble-dry on a low setting. Do not use laundry products containing brighteners. Precut fusible-backed shapes: Do not machine or hand wash or put in dryer, since this may cause them to unravel or fray.

How Should A Quilt Be Washed?

When you consider the many hours put into the creation of a quilt it is only logical that the utmost care should be taken in preserving its beauty. Often quilts are destroyed by improper care and cleaning. A well-constructed quilt, stitched at the proper intervals for the batting used, will wash beautifully. The weight of a quilt when wet can cause stress to the fibers of the fabric and batting if lifted improperly or if too much agitation is involved. 

Hand Washing Quilts: For truly delicate pieces, hand washing in a large sink or tub may be desirable. Fill a large sink or tub with tepid water and add a cleaning agent that contains little to no perfumes or additives. There are several products on the market made especially to launder quilts. Accordion-fold quilt and place in the tub. Soak for 15 to 30 minutes or longer. Extensive soaking will not harm your quilt. Drain tub and refill with cool water to rinse. Repeat the rinsing process several times to remove all residues. Take care in hand washing to avoid lifting or agitating the quilt to excess while being washed. After the quilt is rinsed, blot it dry with towels to absorb moisture. Lay out the quilt on a dry surface where air can circulate around it to dry.

Machine Washing Quilts: If your quilt is in good condition, the washing machine may be used. Fill the machine with tepid or cold water and add a cleaning agent. Place the quilt in the machine, gently moving around with your hands and allow it to soak for 15 to 30 minutes. A "gentle" or "delicate" agitation cycle may be used for just a few minutes, but is best avoided. Use the spin cycle to remove the water. Repeat this process to rinse the quilt, filling the washer, avoiding agitation and then spinning to remove the water. Lay the quilt flat to dry. You may wish to gently machine tumble on low or delicate heat or on "air" dry to add further puffiness to the quilt. Make sure the quilt is completely dry before storing.

Dry Cleaning Quilts: Normally, we do not recommend dry cleaning quilts and comforters. Some fabrics lend themselves to dry cleaning only, making it necessary to dry clean the quilt. After dry cleaning a quilt it may be necessary to air the quilt as the fibers may temporarily retain some of the dry cleaning fumes. Also, dry cleaning does involve agitation and harsh substances, which can create additional wear and tear on your quilt. Whenever possible it is advisable to gently home launder your quilts in the methods described above.

Additional Cleaning Tips: Quilts and comforters should always be treated and cared for as you would a fine garment. Using proper quilting methods and washing techniques, quilts can be kept looking fresh and new, year after year. Wall hangings and quilts can also be vacuumed periodically between laundering. Remember the basic points for successful washing: warm or cold water, gentle or no agitation, blotting out moisture and laying flat to dry.

One last important point - be certain your fabrics are of good quality, that they have been preshrunk and that they are colorfast; otherwise all your time and work have been wasted. If ever in doubt about the washability of your quilt or comforter, contact the manufacturer of the materials used for their recommended methods.

Linda Pumphrey works for Mountain Mist and is a board member of The Alliance for American Quilts.

Why and How to Label Your Quilts

A quilt without a label is like a person without a name. Once that quilt leaves your hands, it may attract enormous attention and compliments for its beauty. But without a label, it can’t speak about where it came from. When you finish a quilt and send it out into the world, a label announces who made the quilt and often much more. The quilt will be able to speak for itself now -- and in the future.Historians are able to decipher a quilt’s background if they have just a name and a date. Even more important, the label will provide vital information to whoever owns the quilt after its maker. When the quiltmaker is long gone, the grown man or woman who slept with that quilt as a child will know who was the source of this cherished object.

Labels also help lost quilts get found. Theft isn’t the biggest cause of missing quilts, experts say. Some get lost in the mail while en-route to a loved one or a show. Some get misplaced: a sleepy toddler might leave her quilt in a restaurant or hotel room. So that’s why every quilt should be labeled. But what information should the label provide?

Some labels are quite elaborate, but that’s a matter of choice and art. Historians and appraisers say the minimum on a label should be: The quiltmaker’s name. If one person pieced the quilt and another did the quilting, both should be acknowledged. Date when the quilt was made, either the start and finish dates or just when it was completed. Location(s) where the quilt was made. Pattern name or title, whatever the quilter calls the quilt. E-mail address if you have one. Additionally, if the quilt was made for a special occasion like a special birthday or anniversary you’ll probably want to mention that on the label.

If the quilt is a gift, writing washing instructions on the label is very helpful. To assure the durability of your label, it’s best to sew through the layers of the quilt when you attach it to the back. A label that is simply appliquéd onto the backing can be easily removed. Use an archival quality marker so the writing won’t wash out. Some quilters use their computers to print the label on specially treated cotton that they run through their home printers. Be creative with your labels, and make them part of the overall design theme of the quilt. If it’s a flower quilt, fussy cut some flowers and sew them around the edges of the label. Labels can be big. Labels can be pieced, with borders. Some quilters use old handkerchiefs for their labels, which they buy at flea markets and garage sales. Or you can simply cut a rectangle of fabric from white or off-white fabric, write down the basic information in marker, and sew the label securely to your quilt. Your quilt isn’t finished until the label is sewn on!

By quilt journalist Meg Cox.